How-to Guides
Step-by-step guides for common tasks in Kera.
Connect Claude Code
Add Kera as an MCP server so your AI agent can manage tickets, documents, and projects.
→Set up a project
Create a project with a key, workflow, and your first tickets and cycles.
→Configure service desk
Set up a service desk with SLA policies and a customer portal.
→Export your data
Run a GDPR data export to download all your workspace data.
→Manage teams and roles
Invite members, assign roles, create groups, and configure SSO for your workspace.
→Use the command palette
Navigate your workspace instantly with keyboard-driven search and quick actions.
→Track milestones and epics
Group related work with milestones, initiatives, and releases to track progress at a high level.
→Write and manage documents
Create, edit, and organize Markdown documents with full revision history and file attachments.
→GDPR compliance
Data exports, account deletion, audit trails, and data residency for full GDPR compliance.
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