Comments
Add, update, and manage comments and reactions on tickets.
6 tools
# create_comment
Add a comment to a ticket
| Parameter | Type | Required | Description |
|---|---|---|---|
| workspace_id | string | ● | Workspace ID |
| ticket_id | string | ● | Ticket ID |
| body_md | string | ● | Comment body (markdown) |
| author_email | string | ● | Author email |
# update_comment
Update a comment's body
| Parameter | Type | Required | Description |
|---|---|---|---|
| workspace_id | string | ● | Workspace ID |
| comment_id | string | ● | Comment ID |
| body_md | string | ● | New body |
# delete_comment
Soft-delete a comment
| Parameter | Type | Required | Description |
|---|---|---|---|
| workspace_id | string | ● | Workspace ID |
| comment_id | string | ● | Comment ID |
# list_comments
List comments on a ticket
| Parameter | Type | Required | Description |
|---|---|---|---|
| workspace_id | string | ● | Workspace ID |
| ticket_id | string | ● | Ticket ID |
| limit | integer | — | Max results |
| offset | integer | — | Offset |
# add_reaction
Add an emoji reaction to a comment
| Parameter | Type | Required | Description |
|---|---|---|---|
| workspace_id | string | ● | Workspace ID |
| comment_id | string | ● | Comment ID |
| emoji | string | ● | Emoji (e.g. thumbsup) |
| user_email | string | ● | User email |
# remove_reaction
Remove an emoji reaction from a comment
| Parameter | Type | Required | Description |
|---|---|---|---|
| workspace_id | string | ● | Workspace ID |
| comment_id | string | ● | Comment ID |
| emoji | string | ● | Emoji |
| user_email | string | ● | User email |